Author: Mike West In this Strategic Perspective, we discuss a number of issues that make up the Cloud pricing conundrum with the intention of unraveling some of its complexity. We consider underlying costs, the elements of Cloud pricing, the value metric ...

Authors: Bruce Guptill, Mike West, Alex Bakker and Bill McNee After weeks of marketplace speculation, Dell Inc. has formally announced its intention to buy back its outstanding shares and privatize the company for approximately $24.4B. The move will take ...

Authors: Bruce Guptill, Charlie Burns One result of the continual consumerization of IT, including Mobility, BYOD, and Cloud, is that the Annual Consumer Electronics Show (CES) in Las Vegas often is an indicator of significant change or improvement in IT ...

Author: Mike West Today’s businesses are doing their work through a new Cloud-based array of time- and location-independent computing capabilities – Collaboration, Mobile, Social and Analytics – plus Integration services which together make the Boundary- ...

Author: Bill McNee, Mike West As part of our ongoing Executive Insights research program, Saugatuck’s Bill McNee and Mike West recently caught up with Paul Daugherty, Chief Technology Architect at Accenture. Published originally as a 2-part set of delive ...

Author: Charlie Burns The ongoing and broadening popularity of Cloud IT continues to provide an evolving market opportunity for technologies and services that assist in selection of Cloud offerings and assist in Cloud adoption and use. In early 2011 Saug ...

Authors: Bill McNee and Mike West As part of our ongoing Executive Insights research program, Saugatuck’s Bill McNee and Mike West recently caught up with Paul Daugherty, Chief Technology Architect at Accenture. Here Daugherty offers a range of insightfu ...

Authors: Bill McNee and Mike West As part of our ongoing Executive Insights research program, Saugatuck’s Bill McNee and Mike West recently caught up with Paul Daugherty, Chief Technology Architect at Accenture. Here Daugherty offers a range of insightfu ...

Author: Robert Cohen This Strategic Perspective offers a vision of what the telco of 2017 will look like. It assumes that most telcos will transform themselves into “cloud services-providing” telcos by 2017. The analysis examines trends that will lead to ...

Author: Bruce Guptill Saugatuck research indicates the beginning of a shift from on-premises software through a hybridized, Cloud+on-premises phase, toward a pure-play Cloud acquisition and deployment model within the next four years. This Strategic Pers ...

Authors: Brian Dooley and Bruce Guptill Regional differences are critical in determining market requirements for the relative value of technologies and services, as well as in predicting significant trends in how Cloud-based businesses will develop. Saug ...

Author: Bruce Guptill Four years ago, Saugatuck looked at nascent SaaS providers and their SLAs, or lack thereof, and provided guidance for enterprise buyers and executives regarding the most important aspects of SaaS SLAs to be negotiated. Our guidance ...

Author: Bruce Guptill Years of research regarding SaaS adoption plans, adoption and usage reinforce a critical pattern: Relative levels of SaaS business application adoption and use through the realistically plannable future have become very predictable. ...

Authors: Brian Dooley and Bruce Guptill Acquisition of SaaS and other Cloud-based IT and business services has always differed across the globe, due to factors such as relative market maturity, average business size, and state of the economy. We first p ...

Author: Bill McNee Earlier this quarter, Saugatuck began publishing the results of a deep-dive interview program conducted with large-enterprise CIOs and CTOs, with a focus on gathering first-person insights into the impact that Cloud is having on IT str ...

Author: Robert Cohen Telcos are already playing significant roles in Cloud IT and business services, but there remains a long road for them to travel. To play a central role in providing Cloud services, telcos will need to transform themselves in a numbe ...

Author: Bruce Guptill Saugatuck’s just-completed 2012 global survey of SaaS/Cloud business solution adoption and use shows several patterns that indicate how the acquisition, use, and management of SaaS (and other Cloud-based IT services) is changing, ba ...

Authors: Bruce Guptill, Alex Bakker, Charlie Burns, Mike West, Bill McNee This document represents a comprehensive review and analysis of data gathered via Saugatuck‘s February 2012 global web survey of enterprise executives regarding SaaS/Cloud Busine ...

Author: Bruce Guptill Saugatuck’s latest global survey of executives and managers (see Note 1) shows very clearly that enterprises worldwide are still working their way through recovery mode, emphasizing improvement in operations, market presence, and cu ...

Author: Bill Kirwin The universe of IT assets is becoming increasingly abstracted by virtualization and service-based provisioning. Is it time to fold up the IT asset management (ITAM) tent or split the leftovers between the business units, facilities, t ...