Author: Mike West, Bill McNee

In this 2-part Strategic Perspective, we review seven leading trends impacting the value that can be realized through the Cloud Services layer.
In Part 1, we discuss the first four of these Cloud Services trends:

1. Three key ways that Services Providers will leverage the Cloud: BPO, BPaaS, BPU.
2. Cloud pure-play integrators drive the mobile-social thrust
3. Cloudsourcing and Managed Services combine
4. Not to be confused with Cloudsourcing, Crowdsourcing (OpenSource) continues to grow

The net impact of the Cloud on the services providers is still to be fully understood. However, this much is clear: Through 2015, the Cloud will transform services delivery and platforms, challenge some business models and introduce new ones.

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