295MKT Government IT Management Challenges through 2008 Point to SaaS Ecosystem Needs and Opportunities
Authors: Bruce Guptill, Mark Koenig
Saugatuck research among Government IT executives at the municipal, state/provincial, and federal/central levels indicates four core management challenges that all face through at least 2008:
- Growth in the demand for governmental services, as it concerns both the means of delivering and accessing those services, and in the number and types of constituents being served;
- Lack of resources to enable and support that growth;
- Integration of data, applications, systems and operations; and
- Complying with increasing requirements for privacy and security of systems and data.