1106MKT ESNs and SIs – Synergies To Expand The Platform
Author: Alex Bakker
Enterprise Social Networks (ESNs) are facing a signifcant evolution as they mature. Expanded platform capabilities, and functional uniformity between vendors has opened the door for leaders in the space to strategically focus on expanding their ecosystems in order to provide additional value added services. Beyond the core capabilities intrinsic in any Enterprise Social Network, System Integrators will be brought in as deployment partners to help vendors of ESN software vendors rapidly develop their integrations to core enterprise systems – maximizing customer value and ROI, while cementing their relevance as a core IT service.