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Bruce Guptill

Bruce Guptill

Most research firms can explain what happened; some can explain what is happening. Saugatuck Technology excels at understanding both in order to explain what else is likely to occur, and to guide its clients toward the actions that deliver them the greatest business value while enabling the safest business path.
To accomplish this, and to continually improve the value of Saugatuck’s work to clients in a Cloud-obscured marketplace, Saugatuck SVP and Head of Research Bruce Guptill pushes his team to continually re-examine and re-invent the company’s research programs to focus more on the costs, benefits, effects, and value of an ever-changing mix of technologies and providers in different markets.
Guptill’s own technology and business background laid a solid foundation for such a flexible, yet stable, approach to IT research value for clients. His technology research work includes mobility, collaborative IT, telecom, data networking, web commerce, and electronic marketplaces; his research work for enterprise IT and business clients includes return on IT investment, total cost of IT ownership, and business planning for IT. His research and guidance on vendor channel management, market identification and development, and buyer behavior analysis has enabled hundreds of established and startup IT providers to find, enter, and profit from new and traditional markets, while helping to guide user enterprise leaders toward optimal IT procurement and vendor management.
Guptill’s research background includes several years as a VP and research director with Gartner, senior positions with TeleChoice and Robert Frances Group, and editorial work within the IDG companies, including four years as a writer and editor with NetworkWorld. His marketing business focus was honed as VP of marketing for firms ranging from custom development providers to non-IT firms in aviation and other industries. His sales and channel experience started by traveling with a sample bag, then working for IT VARs, then advising telecom and wireless carriers on partner choices, to developing partner programs for traditional and Cloud-based software development firms and ISVs.
Guptill holds an MBA in marketing and finance, and a BA in the psychology and business of mass media communication. He is licensed to fly airplanes, drive boats, and sell houses; he is also a certified baseball coach, serves on the boards of regional civic groups, and is a serial home renovator. Married with three children, Guptill resides on Cape Cod in southeastern Massachusetts, and is a lifelong fan of the Red Sox, Patriots, Celtics, and the University of Connecticut Huskies.

What is Happening?  Saugatuck’s ongoing research with IT and business leaders regarding their business, Cloud, social and other IT-related plans and actions reveals that, while core business priorities remain very similar from the smallest firms to the largest mega-enterprises, significant differences exist based in part on the relative size of firms. These differences shape what, why, how and when firms acquire and use IT of all types and forms, whether suite-based, Cloud-based, traditional, or hybridized.

Our latest global survey research provides us with very useful data regarding how firms of varying size differ in their business goals. The key differences are illustrated in Figure 1, and analyzed in detail in research published this week for Saugatuck CRS clients (1057MKT, Varying Value Needs: SaaS and Business Priorities from SMBs to Mega-Enterprises in 2012, published 25April2012).

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ISVs developing and/or migrating their business and offering portfolios to compete in today’s constant-innovation,Cloud-speed marketplaces may be interested in a series of thought-leadership papers just developed and published on behalf of Wipro Technologies.

Based on Saugatuck’s years of working with and guiding ISVs through the planning and transition from traditional software business to new, innovation-driven capabilities, opportunities, and offerings, each paper looks at an important aspect of what makes ISVs successful in today’s fast-changing, ultra-competitive markets, including the most important challenges faced by ISVs, and how these challenges are being overcome through new ways of approaching and resolving business and technology needs.

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Saugatuck’s ongoing research programs, including our latest SaaS/Cloud Business solutions survey, provide us and our research clients with an expanding window into what enterprise executives want and need to accomplish, and how that changes year-by-year.

What we’ve found is a set of tiered business goals/priorities that remains relatively constant in whole, but exhibits some interesting and compelling changes over time that in turn affect what enterprises spend on IT – and what IT they spend on. One of our latest Strategic Perspectives looks at these tiers and how/why they change, and more importantly, how to use this information to prioritize and qualify IT spending – or, if you’re an IT provider, how to develop and deliver value that matches your customers’ business priorities. Interesting points from this Strategic Perspective include the following:

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Over the past week-plus, Saugatuck participated in several Cloud Analyst events and briefings by Hewlett Packard, in person and via teleconference. As of today, all the information imparted to us is no longer under NDA by HP, so we’re ready to share some of our initial thoughts.

The most important information that HP has delivered to us, and to their clients and partners, is that the firm now has a comprehensive, coordinated, cross-unit Cloud strategy. This is massively significant for HP itself, and for its customers and partners, and should lead to dramatically increased efficiencies and profitability for HP along with increased competition across most Cloud IT markets.

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Saugatuck clients concerned with their abilities to see and manage the increasingly-rapid pace of technology, business, and market change should read our latest Strategic Perspective on the phenomenon known as “Cloud speed” (link here).

At its heart, “Cloud speed” is an expression of, and an effect of, the accelerating pace of continuous innovation in IT and business that enables and is enabled by Cloud IT and Cloud business.

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